Do you want to change schools and start over?
Contact your school with questions about pricing, dates, product availability or the delivery of your order.
Contact Walsworth Customer Service. M-F 7:30am-4:30pm CST.
Email your questions directly to our customer service team.
Call us if you prefer to speak with a Customer Service Representative.
Yearbooks are not shipped at the time an order is placed. Yearbook ship dates are scheduled with the school before the school year begins and all yearbook-related purchases are shipped directly to the school.
Customers can contact School Store at 1-877-723-6344 to find out approximately when your school's yearbooks are scheduled to ship. Customer Service Representatives are available Monday through Friday, excluding holidays, from 7:30 a.m. to 4:30 p.m. Central time.
If you have any questions regarding your order, contact School Store Support by email or by calling 1-877-723-6344. School Store representatives are available Monday through Friday, excluding holidays from 8 a.m. to 4:30 p.m. Central time. If you email, please place your order number in the subject line field along with the School Name.
If you would like to cancel your yearbook purchase and receive a refund after your school's order deadline date (December 15 for Spring delivery books, January 26 for Spring delivery books using Online Sales or SalesXpress or April 30 for all Summer/Fall delivery books), email Customer Service and we will initiate a request for you with your school's Yearbook Adviser. Upon receipt of approval or rejection from your school's Yearbook Adviser, we will notify you. If approved, we will cancel your order and issue a refund to your credit, debit or check card account. Refunds will be subject to a $5 cancellation fee.
If you would like to cancel your yearbook ad purchase and receive a refund, email Customer Service and we will initiate a request for you with your school's Yearbook Adviser. Upon receipt of approval or rejection from your school's Yearbook Adviser, we will notify you. If approved, we will cancel your order and issue a refund to your credit, debit or check card account. Refunds will be subject to a $5 cancellation fee.
Privacy is a primary concern to us at Walsworth Publishing Company. Protecting the privacy of our customers is important to Walsworth and our employees. We want you to understand what information we collect, and how we use it.
The ClassScene website is open to children under the age of 13 with appropriate parental consent. Walsworth gives special consideration to the privacy of users who are children under the age of 13. To review our privacy policies for young children, see the section below titled www.ftc.gov/kidzprivacy.. We comply with the Children's Online Privacy Protection Act (COPPA). We strongly encourage parents to participate in their children's online activities and monitor their children's use of networking services, information posting, and engagement in other electronic communication. For more information about COPPA or children's privacy, please visit
The purpose of our policy is to inform you about the types of information we gather about you online when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of and your ability to correct the information.
Walsworth collects information in several ways depending on the website:
ClassScene: Some personal information is gathered when you register for ClassScene as a user through our account interface. During ClassScene registration, if you are a student, we may ask for your name, age, address, phone number, e-mail, school name, school affiliations, college plans, hobbies and interests. If you are a non-student we may ask for your name, age, address, phone number, and email. If you are under the age of 13, your parent or guardian must approve your ClassScene registration and grant you permissions to use various components of the applicable site. Once your registration is complete, you are no longer anonymous to Walsworth and are able to take full advantage of the ClassScene site.
Yearbookforever.com: When you purchase products, including yearbooks, on yearbookforever.com you are asked for certain ordering information. This includes type and quantity of items purchased, the student's first and last name, the student's grade, the payee's first and last name (if different from the student), address of the buyer including city, state and zip code, phone number of the buyer, email address (optional, but required for order confirmation), shipping street address (including city, state and zip code), bill to address, payment method, credit card type, account number, expiration date, three digit security code, cardholder name, checking account information, bank routing number, customer account number, and/or check number.
Buyayearbook.com: When you order products (including yearbooks) on buyayearbook.com we will collect the following information: type/quantity of items purchased, student's first and last name, student's grade, parent's first and last name, billing street address (including city, state and zip code), phone number (optional), e-mail address (optional, but required for order confirmation), shipping street address, shipping city, state and zip code, type of credit card, expiration date, account number, three digit security code, check account information, bank routing number, customer account number, and/or check number.
Walsworthyearbooks.com: When you enter the Members Only portal on the Walsworthyearbooks.com website, we will collect the login information (user name and password) provided by your adviser. We may also collect personal information such as your name and staff position in connection with yearbook projects.
All Walsworth Sites: We may ask you for information at other times, such as when you report a problem with our site or services, or contact the company via the corporate e-mail address. If you contact Walsworth, we may keep a record of that correspondence.
If you contact us by e-mail, we use your e-mail address (which is personally identifiable information) only to respond to your specific request or question. If we ask for a parent's e-mail address, we keep that information and use it only for the purpose of providing notices to parents, administrating account permissions and parental approvals, product purchasing, requesting parental consent as required under COPPA, and keeping a record of such consent and approvals.
We may collect your contact information where necessary for your safety. If you want full access to the ClassScene site, we will collect your parent's e-mail address to contact your parent for their consent to your use of the ClassScene site. We may also collect your name and e-mail address for the limited purposes of protecting the security and integrity of the site, taking precautions against liability, responding to the judicial process, or for law enforcement on a matter related to public safety.
If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of our websites, you should contact Walsworth.
Walsworth's primary goal in collecting information is to improve the sites and provide the user with the best possible experience on the sites. For example, by using the information collected, we are able to provide you with an easy-to-use and readily available forum to access your ClassScene school's online environment, or purchase yearbooks and related products online. We will also use your personal information to notify you of other products or services available from Walsworth and its affiliates.
Except as provided herein, only Walsworth will have access to individuals' account information. We also may do research on our users' demographics and behavior based on the information provided to us upon registration, gathered from transaction activity, from our server log files or from surveys. This research may be compiled, analyzed or sold on an aggregated basis, which does not include information identifying individual users. Walsworth also may share this data with business partners or other third parties.
Walsworth may also share certain information with third parties such as affiliated educational institutions, but such sharing is on an opt-in basis only. (Seebelow).
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.
Content: Information, videos, photos, text, and other content that you upload to the ClassScene site will be associated with your registered school's account, subject to the content control settings selected by the registered school and any related parent. Information posted to the Members Only section of the Walsworthyearbooks.com site will be shared with other participants in your school yearbook project.
Transaction Information: We will disclose your payment, billing and shipping information to third party payment processing companies in order to complete your transaction.
Blinded Data: We may disclose "blinded" aggregated data and user statistics to prospective partners and other third parties, and for other lawful purposes. Blinded data is data that does not identify an individual person.
Students: All information shared by you online will be made available to your parent or guardian and you expressly consent to Walsworth's disclosure of such information to your parent or guardian.
Parents: All information shared by you online may be made available to your students, school representatives and school administrators and you expressly consent to Walsworth's disclosure of such information to your students, school representatives and school administrators.
Schools: All information shared by you online may be made available to your school administrators and you expressly consent to Walsworth's disclosure of such information to your school administrators.
We occasionally hire other companies to provide limited services on our behalf, including packaging, delivering, answering customer questions about products or services, sending postal mail, providing investor information, and processing data. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other purpose.
Based on your permission via opt-in choice, we may share your information with business affiliates that have strategic and business partnerships with Walsworth. These alliances are carefully screened to further the mission of www.walsworthyearbooks.com, www.yearbookforever.com, www.classscene.com, and www.buyayearbook.com to provide an enriching environment that facilitates school spirit and academic success.
Walsworth offers its users choices for the collection, use and sharing of personal information. You may login at the applicable Walsworth site if you wish to view, edit or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request.
Keeping your personal financial information private is vitally important to us. As a matter of policy and business practice, Walsworth does not sell personal information provided by its customers. At Walsworth, we conform to the Payment Card Industry (PCI) Data Security Standard for the protection of financial credit card information. This standard provides security requirements for credit card merchants to safely receive, secure, transport and store your sensitive personal and financial data. We may report a security breach to you as required by law. Any user statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate only and do not include any personally identifiable information about any individual user. We will transfer your credit card number, bank account number or other personal information to the appropriate credit card company, bank or payment processing company in order to process any online payments.
Your Walsworth Account Information and Walsworth Profile are password-protected so you have access to this personal information. We use secure socket layer ("ssl") encryption technology for all transmission of credit card numbers, bank account numbers, passwords, and registration information, and in other areas of the website where the SSL padlock appears. Remember to sign out of your Walsworth account and close your browser window when you have finished your work. This is to ensure that others cannot access your account by using your computer when you are away from it.
Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as discussed above or otherwise designated, the sites do not use security encryption measures over the Internet. Therefore, information that you disclose by use of our sites, by posting a message or using e-mail, potentially could be collected and used by others since e-mail and message postings are not encrypted. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, Walsworth cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.
Except for administrative messages needed to run the sites and administer your account, our website provides users the opportunity to opt-in to receiving communications from us. Where indicated, just click on the appropriate radio button when completing a survey, form, or registration process to opt-in to the designated communication. For example, you may be able to opt-in to communications with Walsworth strategic partners and participate in research products and communications with other third parties. By default, you are excluded from communications with affiliated educational programs unless you opt-in. We operate in this manner to protect your choice as a consumer of our services. Please allow a reasonable period of time for your changes to take effect.
To ensure that you will not receive recurring marketing information from us unless you choose to, we will provide simple instructions on every marketing e-mail from Walsworth for you to let us know that you have chosen to stop receiving such e-mails from us.
Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.
When you or we end your customer relationship with us, we will treat the information we have about you as if you were still our customer.
We carefully follow the Children's Online Privacy Protection Act (COPPA). COPPA requires us to inform parents and legal guardians about how we collect, use, and disclose personal information that we receive from children under 13 years of age. We must obtain the consent of parents and guardians in order for children under 13 years of age to use certain features website features. The following is an explanation of our practices with respect to children under the age of 13 (Young Children) and our verifiable parental consent process for parents or guardians of Young Children (Parents).
Young Children can use publicly available portions of ClassScene.com without disclosing any personal information. However, to become a ClassScene member, we do need to collect personal information.
Unless your Parent limits your user account, we collect the same information from Young Children as we do other users of the site (see). This includes information such as name, age, address, phone number, e-mail, school name, school affiliations, education plans, hobbies and interests. We ask you this information to facilitate the online school community. We do not ask such information as a condition to your participation in any special activity.
We may collect personal information from Parents in order to allow Young Children to participate in certain features located on our websites. These features may include sending e-mail, posting on message boards, uploading content, and other similar activities. In the course of a Young Child's participation in these features, a Young Child may also provide us additional information about himself or herself, such as the contents of his or her message board postings. If a Parent allows us to collect personal information about their Young Child, we may link certain information collected through technology (see) to that personal information.
If a Young Child registers for membership, we use the Parent's e-mail address to notify the Parent of the Young Child's registration request and to seek verifiable parental consent. In addition, personal information regarding a Young Child may be collected and used to enable a Young Child's participation in certain interactive features such as sending e-mail, posting on message boards, uploading content, and other similar activities. These activities may involve disclosure of a Young Child's personal information to third parties. In addition, we may share a Young Child's personal information with third parties to the extent reasonably necessary to: protect the security and integrity of our sites; to take precautions against liability; to respond to judicial process; or to the extent permitted under provisions of law, to provide information to law enforcement agencies or for an investigation related to public safety. Information of Young Children may also be used and disclosed in accordance with the sections above titledand
All student users of Walsworth who are under 13 must be registered by their Parent. The Parent enters the Parent Registration Page on Walsworth and provides contact information for the Parent and any child the Parent wishes to register. The registration process includes age information about each child. The Parent is then asked for credit card information and a small transaction is run through PayPal to confirm the Parent's identity. The charge is then promptly reversed. Once validated, the Parent may register his or her children and may designate participation levels for each child. All participation levels are "opt-in" by the Parent.
At any time Parents can refuse to permit us to collect further personal information from their Young Child and can request that any personal information we have collected be deleted from our records. We use two methods to allow Parents to access, change, or delete the personally identifiable information that we have collected from their Young Children. A parent can access, change, or delete his or her Young Child's personal information by logging on to the Parent's account. Allow a reasonable period of time for any changes to take effect. Such change or deletion will not result in a corresponding change or deletion in any portion of the site made available to others.
A parent can also contact our Customer Service Department to access, change, or delete the personal information that we have collected from his or her Young Child by sending an e-mail. Please include the Young Child's full name and school and the parent's e-mail address in the e-mail so that we can better assist you with your inquiry or request.
If you need further assistance, please send an e-mail with your questions or comments or write us at:
Walsworth Publishing Company
7300 West 110th Street, Suite 600
Overland Park, KS, 66210
You may also telephone us at 800-369-1530, ext. 5835. If you are not 18 years of age or older, you must have your parent or guardian's permission to call this number.38.939284-94.578464
Do you want to change years and start over?
This date determines which products are offered in your school store. Some schools offer sales for two years at the same time. For example, in June of 2013 a school may offer sales for both the 2012-2013 and the 2013-2014 school years.
Make sure the year displayed here matches your desired year. For example, your school store header should display "2012-2013 Sales" if you want to make a purchase for the 2012-2013 school year.